Help Center

Find answers about booking lessons, managing your profile, and using the platform.

For Students

How to Book a Lesson

Step-by-step guide to finding an instructor and submitting your first booking request.

Updated Mar 28, 2026

For Students

Cancellation and Refunds

Understand the cancellation window and what to expect if you need to cancel or reschedule.

Updated Mar 28, 2026

For Students

Finding the Right Instructor

Tips for choosing an instructor that matches your skill level, goals, and learning style.

Updated Mar 28, 2026

For Students

What to Expect From Your First Lesson

A walkthrough of a typical first lesson so you know what to bring, what happens, and how to get the most out of it.

Updated Mar 28, 2026

For Instructors

Claiming Your Instructor Profile

How to find your existing profile listing and claim it so you can manage your bookings and information.

Updated Mar 28, 2026

For Instructors

How Billing Works for Instructors

A clear explanation of the new-student referral fee — what it is, when it's charged, and how to manage your payment method.

Updated Mar 28, 2026

For Instructors

Managing Booking Requests

How to review, confirm, and complete booking requests from students in your dashboard.

Updated Mar 28, 2026

For Instructors

Setting Your Availability

How to configure your available days and times so students know when you're open for bookings.

Updated Mar 28, 2026

General

About the Platform

What this platform is, how it works, and who it's built for.

Updated Mar 28, 2026

General

Instructor Quality Standards

How we vet instructors listed on the platform and what certification standards they must meet.

Updated Mar 28, 2026

General

Privacy and Data

How we handle your personal information, what we collect, and how to request data deletion.

Updated Mar 28, 2026